Frequently Asked Questions
Everything you need to know about your iQIBLA experience.
How long does shipping take for my iQIBLA order?
Standard international shipping typically takes 7-12 business days, while express shipping options can deliver your device within 3-5 business days depending on your location.
What is the return policy for smart rings and clocks?
We offer a 30-day return policy for all unused products in their original packaging. If you experience a manufacturing defect, please contact our support team for a warranty replacement.
Are iQIBLA devices water-resistant?
Yes, most of our smart rings and Zikr rings feature an IP67 or IP68 water resistance rating, making them safe for daily use and wudu, though we recommend avoiding prolonged submersion in hot water.
How do I sync my device with the iQIBLA Life app?
Simply download the iQIBLA Life app from the App Store or Google Play, enable Bluetooth on your smartphone, and follow the in-app instructions to pair your device for prayer time synchronization.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various regional payment methods like Apple Pay and Google Pay for a secure checkout process.
Do your products come with a warranty?
All iQIBLA electronic devices come with a standard 1-year limited warranty that covers any hardware malfunctions or manufacturing defects from the date of purchase.